Grading Guidelines

Our Product Grading Guidelines

At PINE TECH, we take pride in delivering quality products to our customers. Our grading system is designed to give you clear and honest insights into the cosmetic condition of the refurbished devices we offer. Please note that all grades ensure full functionality; the grading refers strictly to the device's physical appearance.

Grade A - Excellent

Appearance: Near-perfect condition, might have micro-scratches barely visible from a close distance.

Screen: Pristine and scratch-free.

Functionality: All features and functionalities are tested and fully operational, as good as new.

Grade B - Good

Appearance: Light signs of wear, such as minor scratches and scuffs, mainly not visible when the screen is on.

Screen: Minor scratches that are not noticeable when the device is active.

Functionality: The device maintains full functionality with a great balance of price and quality.

Grade C - Fair

Appearance: Visible signs of regular use, including noticeable scratches and dents.

Screen: Light scratches visible when the device is off, which don't impede functionality.

Functionality: All critical functions are tested to ensure they work properly, offering a cost-effective option for those prioritizing function over form.

Understanding Our Grades:

Functional Assurance: Regardless of grade, each device is fully operational.

Cosmetic Variation: Grading reflects only the cosmetic condition, not operational capability.

Customer Satisfaction:

Returns: 30-day return policy for any functional issues.

Support: Dedicated customer service to assist with any questions or concerns.