Contact

Contact Us

We're here to help. If you have any questions about your order, our products, or anything else, please don't hesitate to reach out.

Contact Information

Business Name: Pine LLC (d/b/a Pine Tech Group)

Email: sales@pinellc.net

Location: Maryland, United States

Response Time: We typically respond to all enquiries within 24 hours on business days.

Email is the fastest way to reach us, and it means your order number and any photos stay attached to your case.

What We Can Help With

We can assist you with order status and tracking, returns and exchanges under our 30-day return policy, warranty claims under our 90-Day Limited Warranty, product condition questions and our refurbished electronics grading system (Grade A, Grade B and Grade C), wholesale enquiries, and general feedback or concerns.

Returns, Refunds and Warranty

We offer a 30-day return policy on all products. For full details, please see our Return and Refund Policy. Renewed and refurbished electronics also carry a 90-Day Limited Warranty against defects in materials and workmanship.

Thank you for choosing Pine Tech Group, a division of Pine LLC. We value your business and look forward to hearing from you.